Claims & Repairs

Our products are made with the greatest quality and devotion. If you wish to make a claim about a garment, please take it to the store where you purchased the product; they will help with your claim.

If you made the purchase from elevenate-usa.com, please send us an email and a photograph to explain the claim to E11CustomerService@zgcollective.com. We will get back to you with further instructions. Do not send any items to us without receiving our prior assessment and approval.